Frequently Asked Questions About Assisted Living

What is assisted living?

According to the Massachusetts Assisted Living Facilities Association (Mass ALFA): An assisted living residence is a special combination of housing and personalized care designed to permit elderly individuals requiring help with activities of daily living (ADL's) to reside in a home-like setting.1Assisted living residences or facilities (AFL's) provide supervision or assistance with activities of daily living by coordinating services of outside health care providers; and monitoring resident activities to help ensure their health, happiness, safety, and well being.2

Assisted living offers aging adults an opportunity to maintain independence while getting help with Basic and Instrumental Activities of daily Living. Basic Activities include: bathing, dressing, eating, transferring (from bed to chair, and back), using the toilet, and walking. Instrumental Activities include: light housework, preparing meals, taking medications, shopping for groceries and clothes, using the telephone, and managing money.

Assisted living residences offer an independent choice for individuals living on their own, who enjoy the comforts of home but who require assistance with activities of daily living to maintain quality of life. Assisted living is a viable option when 24-hour skilled nursing and rehabilitative care, such as a nursing home environment, is not required. Individuals choosing assisted living are cared for by professional staff recruited and trained to provide empathetic assistance to aging adults. It gives individuals the opportunity to engage with others if they wish and enjoy the comforts of home while also feeling part of a "community".

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How does assisted living differ from a nursing home?

Typical assisted living community residents are in their 70s and 80s. While they require help with some daily activities such as housekeeping or need reminders to take medications, residents of assisted living communities are more self-sufficient than individuals in nursing homes. Structured activities are also a feature of assisted living communities. These can include, for example, group outings, guest lecturers or social and recreational events.

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What kind of environment can I expect at an assisted living community?

Each assisted living community has its own character resulting from design and location choices. Housing options also vary. Assisted living communities share a common goal of providing maximum independence in a safe, residential setting with individualized care and assistance. Residents can expect many opportunities for social interaction with family and life-long friends as well as new neighbors. Programs and amenities will vary by community.

Assisted living residences may be part of a retirement community, nursing home or elderly housing facility. For example, Windsor Place of Wilmington shares its landscaped and wooded grounds with Woodbriar Skilled Nursing & Rehabilitation Center. Whatever the setting, assisted living offers the opportunity for residents to continue living as independently as possible with the benefit of a readily available support system.

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Is public funding available to help low or moderate income seniors with the cost of assisted living?

The majority of residents in assisted living communities pay for housing and services with private funds generated through the sale of the resident's home, personal income and/or family support. Alternative financial resources may be available from long term care insurance policies. For former military personnel and their spouses, there may be assistance available through the Veteran's Administration, and for a few, state sponsored benefits programs, such as Group Adult Foster Care in Massachusetts.3

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Where can I turn for more information on assisted living?

The Massachusetts Senior Care Association is the state's oldest and largest long term care provider organization representing more than 550 skilled nursing centers, assisted living residences and continuing care retirement communities. They can be reached by calling (617) 558-0202; sending an email to .(JavaScript must be enabled to view this email address); or visiting their web site at Massachusetts Senior Care also produces a very good list of questions you may want to ask when considering an assisted living community. This document can be found at

Local Elder Affairs agency or Council on Aging may also be good sources of advice. In Massachusetts, you can also contact the Executive Office of Elder Affairs (EOEA) at (617) 727-7750. EOEA is the state agency responsible for credentialing assisted living residences.

Another good resource is the Massachusetts Assisted Living Association (Mass-ALA). They can be reached at 781-622-5999, or by visiting their web site:

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How will we know when it's time to relocate to an assisted living residence?

The management and staff of Windsor Place recognize that choosing a new home is a personal one and making a lifestyle change can be difficult. Finding the right assisted living community for you that balances independent living with support and services requires some research. Windsor Place invites you to attend regularly scheduled information sessions on a variety of topics of relevance to seniors to help you make an educated decision about your life. We are available to answer your questions at any time, and welcome your inquiries.

If you are considering assisted living for you, a family member or friend, we invite you to experience the Windsor Place difference: The Confidence of the Right Choice. Our warm knowledgeable relocation team will answer all of your questions. Please call us at 1-866-988-2330 to arrange an appointment.

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How large is Windsor Place?

Windsor Place is situated on 16 beautiful acres abutting protected conservation land offering peace and tranquility and yet conveniently located near seven golf courses and numerous shopping malls. Our premier assisted living community will have 88 distinctive luxury suites available in a variety of floor plans and sizes. And you can choose from woodland and courtyard views4. In addition, The Carlysle at Windsor Place will offer suites with enhanced features and programs designed for residents with memory impairment resulting from Alzheimer's and related disorders.

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What amenities will I find at Windsor Place?

Windsor Place will be rich in modern conveniences to satisfy the entertainment and communication requirements of the 21st century. A warm paneled library, stylish living room, large country kitchen, fitness area, beauty salon, and a cocktail lounge are among other amenities. A talented culinary team will serve imaginative and nutritious meals in the elegant main dining room.

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Are the suites at Windsor Place rented or purchased?

The suites at Windsor Place are available for rental. This avoids the burden of substantial up-front investments and the uncertainties of purchasing real estate.

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How much does it cost to live at Windsor Place?

Living at Windsor Place is surprisingly affordable! Comparing the actual costs of your current living arrangement and the comprehensively inclusive rent at Windsor Place should be reviewed in detail with our relation team.

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Are the units furnished?

The suites at Windsor Place are fully equipped, awaiting your furnishings and personal touches that say, "This is my home."

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Will I be served meals in my room?

Residents will enjoy the imaginative and nutritious meals prepared in our state of the art kitchen, and served by our culinary team in the main dining room. Requests for private dining with small groups can also be accommodated. When necessary or requested, meals may be served in a resident's room. 

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Is there transportation available to take me to appointments and shopping?

Yes, Windsor Place offers scheduled transportation for its residents, and staff are eager to accommodate residents' needs wherever and when ever possible.

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Can I bring my car to Windsor Place?

Yes, there is ample parking for resident and guest automobiles.

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Do residents manage their own medications?

Residents can manage their own medications or the staff can play an active role in reminding and assuring that the residents adhere to their medication treatments. For persons with Alzheimer's and related disorders, the Carlyle at Windsor Place is available for a closer level of care for memory impairment.

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What security measures are taken to ensure the safety of Windsor Place residents?

The well being of our residents is the very highest single priority of the entire team at Windsor Place. Suites include motion sensors to help gauge movement and activity without being intrusive. In addition, the Windsor Place team will keep a watchful eye on each resident's patterns and alert each other, the family and/or the appropriate medical professionals if something that is seen warrants concern. At the same time, it must be emphasized that the independence and privacy of each resident is also a very high priority, and that Windsor Place is the resident's home, so while we take our oversight seriously our team cannot invade or intrude where the resident does not extend an invitation.

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Is a Windsor Place staff member always available to assist me?

Yes. Personal assistance is available around the clock, 7 days per week.

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Is Windsor Place accredited?

Windsor Place of Wilmington is EOEA Certified, which means that it is in full compliance with the Massachusetts Executive Office of Elder Affair's standards for assisted living residences, including Special Care for persons with Alzheimer's and related disorders.

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  1. For additional information see:
  2. For additional information see:
  3. For more information about GAFC in Massachusetts, see:
  4. Subject to availability at time of inquiry
Windsor Place of Wilmington Brochure for assisted living

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